Returns & Exchanges
What is meg hub’s return window?
Items may be returned within 14 days of delivery, provided they are unworn, unwashed, and have original tags attached.
How do I request a return?
Start your return by contacting support with your order number and reason. We’ll share the next steps promptly.
Who pays return shipping?
Return shipping costs are generally covered by the customer unless the item arrived damaged or incorrect.
Can I exchange my item?
Exchanges depend on availability. Contact us quickly, and we’ll help arrange another size or eligible item.
When will I receive my refund?
Refunds are issued after inspection, using your original payment method. Processing times depend on your payment provider.
Which items cannot be returned?
Sale items, worn garments, and products without original tags may not qualify for return or exchange.